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Finding Professionals12 min read • Updated Jan 2025

How to Choose a Builder in London: Complete Guide

How to find, vet, and hire the right builder for your extension. Avoid cowboys, understand contracts, and protect your investment.

Quick Answer

Get 3-5 quotes from builders quoting the same specification. Check references, visit completed projects, verify insurance, and use a proper building contract (JCT Minor Works). Never pay more than 10-15% upfront deposit.

3-5

Quotes needed

10-15%

Max deposit

2-6 months

Wait time

Check your specific property constraints

Free Property Check

Choosing the right builder is one of the most important decisions you'll make for your extension project. A good builder delivers quality work on time and budget. A bad one can cause stress, delays, cost overruns, and poor workmanship that affects your home for years.

Where to Find Builders

Personal Recommendations

Best source. Ask neighbours, friends, colleagues who've had similar work done. You can see the finished quality and ask honest questions.

Architect Recommendations

Your architect or designer will have builders they've worked with before. They know who delivers quality and who to avoid.

Trade Associations

Federation of Master Builders (FMB), TrustMark, Checkatrade. Membership requires vetting and provides some consumer protection.

Local Building Projects

See skips or scaffolding nearby? Ask the homeowner how their builder is performing. Builders working locally reduces travel costs.

Know your extension costs before getting quotes

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Vetting Checklist

Company registration: Check Companies House for trading history
Public liability insurance: Minimum £2 million cover
Employer's liability: Required by law if they have employees
VAT registration: If turnover exceeds £85k (most established builders)
References: At least 3 from similar projects
Site visits: See 2+ completed projects in person
Fixed address: Not just a mobile number and PO box

Getting Quotes

Get 3-5 quotes minimum. Ensure all builders are quoting from the same specification—ideally detailed drawings and a schedule of works from your architect.

Quote ElementWhat to Check
Fixed price vs estimateFixed is safer; estimates can increase
What's includedSkip hire, scaffolding, building control fees?
Payment scheduleStage payments, not large upfront deposits
TimelineStart date, duration, completion target
Variations processHow are changes priced and agreed?

Before approaching builders, check if your extension needs planning permission.

Free planning check →

Red Flags to Avoid

Large Upfront Deposits

Never pay more than 10-15% upfront. Stage payments should match work completed.

Cash Only

Reputable builders accept bank transfers. Cash-only suggests tax avoidance.

No Written Quote

Everything should be in writing. Verbal agreements lead to disputes.

Pressure Tactics

"Price only valid today" or "I have another job waiting" are pressure tactics.

Unusually Cheap Quotes

If one quote is 30%+ cheaper, they've either missed something or plan to cut corners.

No Insurance Proof

Ask to see current insurance certificates. If they won't provide them, walk away.

Contract Essentials

Use a proper building contract. The JCT Minor Works or FMB contract are industry standards that protect both parties.

  • Scope of works: Detailed description of all work included
  • Contract sum: Fixed price with clear variation process
  • Payment terms: Stage payments linked to milestones
  • Start and completion dates: With provisions for delays
  • Defects liability: Typically 6-12 months to fix issues
  • Retention: Hold back 2.5-5% until defects rectified
  • Dispute resolution: Adjudication or mediation clause

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Frequently Asked Questions

Frequently Asked Questions

How much deposit should I pay a builder?

Maximum 10-15% upfront for materials ordering. The rest should be stage payments as work progresses.

Should I use the cheapest builder quote?

Rarely. Understand why it's cheaper. Usually middle quotes from well-referenced builders offer best value.

What if things go wrong with my builder?

Document everything in writing. Use your contract's dispute resolution process. Citizens Advice and trading standards can help with serious issues.

How many builder quotes should I get?

Get 3-5 quotes minimum. Ensure all builders are quoting from the same specification—ideally detailed drawings and a schedule of works from your architect.

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Or email hello@mayfairstudio.co.uk · 07405 920944

Last updated: January 2025
How to Choose a Builder London 2025: Vetting, Contracts & Red Flags | Mayfair Studio